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The City of
Kuna
’s Utility office is open Monday through Friday from
8:00am to 5:00 pm and provides billing services for
water, sewer and trash collection. Utility
accounts may be listed in one name only and the person
whose name appears on the account is responsible for
payment of bills, deposits and other charges that may
appear on the bill. (The City is not responsible
for agreements made between landlords and renters or
roommates).
Meters:
Meters
are the property of the City of
Kuna
and are not to be turned on or off except by authorized
city employees. Unauthorized connection of a meter
is illegal under state law. The city has the right
of access to meters whenever necessary.
Deposit
Required:
Applicants
desiring water and/or sewer service must pay a $100
deposit refundable after the applicant has had a
satisfactory payment record with the city for the last
twelve (12) consecutive months in which the account was
in effect. A
“satisfactory payment record” is defined as one in
which all payments were made on or before the date due
for all accounts in effect during the aforementioned
twelve (12) months.
An applicant having had one or more accounts with
the city within the past two (2) years for utility service in his
own name with a satisfactory payment record for the last
twelve (12) months such accounts were in effect may be
exempt from the deposit requirements stated above.
Deposits will be held by the city until the payee requests
discontinuation of water service or until the payee has
attained a “satisfactory payment record.”
Deposit refunds will be in the form of a credit
to the account of the payee or, in the case of
discontinuation of service, a cash refund in the deposit
amount less any outstanding account balance.
Non-Pay Terminations:
Services
disconnected for non-payment will not be restored until
all past due balances, along with a reconnect fee, have
been paid.
Payments:
Customers have
15 days from the date the bill is mailed to make
payment. Our office must receive the payment by
the due date to avoid an additional fee. Credit
card payments may be made online, or by calling
208-922-5546-ePAY. You can also pay in person at
City Hall located at 763 W. Avalon and after 5:00 pm,
payments may be deposited in our night deposit box with
a red top located
in our drive through facility under the awning. Payments may also
be made by mail in the envelope provided with your bill
statement. However,
mailed payments must reach the City by 5:00 pm on the
date due; we do not go by
postmark date. All payments should show your
account number.
CREDIT CARD PAYMENTS
(Available Now)
The
City of
Kuna
allows credit card payments over the counter, by
telephone (208) 922-5546 and through its website by
adults 18 years of age or older for
Internet-enabled
City
services and programs.
The City reserves the right to refuse service,
terminate or suspend accounts or service or cancel
transactions at any time.
Completion
of a payment transaction is contingent upon both the
authorization of payment by the applicable credit card
company and acceptance of payment by the City.
In the event that your credit card payment is
unable to be processed, the City will attempt to notify
you using the contact information you have provided.
In any event, you remain solely responsible for
payments due.
eBill: (Available
Now)
Customers
can choose to go paperless! After your new
bill is calculated each month, the eBilling/ePay web
site will send you an email notification alerting you
that your bill information is available online. The
email contains a link to the eBilling/ePay web site,
making it easy to access your bill online.
You can go to our web site and click on the
eBilling link to create a user profile and begin
receiving your bills electronically.
You will need your most recent utility bill for
each utility account that you want to receive eBills
for.
REFUND POLICY
The
City of
Kuna
does not refund any electronic payments.
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IMPORTANT NOTICE:
YOU
CAN PAY YOUR IRRIGATION ONLINE ALSO. JUST LOGIN
AS YOU WOULD PAY YOUR UTILITY BILL, AND ADD THE
IRRIGATION ACCOUNT NUMBER TO YOUR REGISTRATION.
YOU CAN ALSO USE EXPRESS PAY (NO REGISTRATION
REQUIRED). JUST NEED THE ACCOUNT
NUMBER (NO DECIMAL) AND THE FIRST FOUR
CHARACTERS OF THE NAME (LAST NAME IS FIRST) ON
THE IRRIGATION BILLING STATEMENT.
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CLICK
HERE
to
login and view and/or pay your utility bill
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